FAQ

We specialize in a wide range of Halloween and cosplay accessories including Accessory Kits, Backpacks, Belts, Boots/Shoes, Capes/Cloaks, Costume Jewelry, Face Masks, Facial Hair, Fake Blood, Fishnet Stockings, Glasses, Gloves, Hats, Headbands, Hosiery, Leggings, Makeup, Masks, Petticoats, and Purses. Our collection is perfect for creating spooktacular costumes!

Yes! At Cheap Halloween Store, we’re committed to providing high-quality, affordable costume accessories that let you express your creativity without breaking the bank. Our products are designed to transform ordinary moments into extraordinary memories.

Absolutely! We have an extensive selection of makeup and costume jewelry to complete your perfect look. Whether you’re dressing up for Halloween, a cosplay event, or a themed party, we have everything you need to bring your creative vision to life.

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions. Your payment information is always protected with our secure checkout process.

While creating an account allows you to track orders more easily and saves your information for future purchases, you can also checkout as a guest. However, having an account makes the returns process smoother if needed.

Orders are processed quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t been processed yet.

We offer two convenient shipping methods: Please note that orders are processed within 1-2 business days before shipping.

We ship globally to most regions worldwide! However, we cannot ship to some parts of Asia and remote areas due to logistical constraints. During checkout, simply enter your address to confirm shipping availability to your location.

Once your order has been shipped, you’ll receive an email with a tracking number and link. You can also log into your account on our website for order updates and tracking information.

For time-sensitive events, we recommend selecting our Standard Shipping option via DHL or FedEx for faster delivery. If you have a specific deadline, contact us at [email protected] and we’ll do our best to accommodate your needs.

While we strive for timely delivery, occasionally delays can occur due to customs procedures, weather conditions, or high volume periods. Our support team is here to help if your package is significantly delayed – just reach out to us!

We accept returns within 15 days of delivery. Items must be in original condition with tags attached. For detailed instructions on how to initiate a return, please visit our Returns Policy page or contact our support team.

We want you to be thrilled with your purchase! If items don’t fit your needs, you can return them within 15 days of delivery. We recommend checking product descriptions carefully before ordering to ensure the items meet your requirements.

Once we receive your returned items, refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.